How ABB assesses performance
ABB is committed to improving supplier's performance through a standardized Supplier Performance Rating process. The process consists of a data-driven approach to regularly measure and provide feedback to suppliers. This feedback enables ongoing communication, continuous process improvement, and supplier development.
Furthermore, this process focuses ABB and our suppliers on the critical business issues that must be addressed to better support ABB’s customer requirements.
The Supplier Performance Rating process measures and monitors the following Key Performance Indicators (KPIs):